Exchange Policy

If you have an exchange of your Happy Feet you need to send them to us via US Postal Serviceor Fedex to the address below. We will send them back to you on an exchange for FREE, but remember that you must pay to ship them to us. For a box label and return form to insert in the box please click the links below. We do not accept worn slippers for exchange.

Return Policy

You may return your Happy Feet slippers within 30 days of purchase for credit. All returns are subject to inspection and must have a receipt or website trackable order number. All returns are subject to inspection for excessive use or wear and we will credit the original purchasers account. We do not accept worn slippers for return unless deemed defective by manufacturing.

To receive a Return Authorization login to your account with email and password via the my account link and select request a return.

Please put a note in the box of exactly what you would like done with your return.

EXTRA CHARGES:

When exchanging an item for one of another price we will charge the card on file from the original purchase the difference. If you do not want that card charged, you must include the difference in price in the box.

For more information or if you have questions about our Returns Policy, please click here.

Cleaning Instructions

Happy Feet are a delicate item. To clean them you need to try a lint brush first, but if they require more cleaning try to hand wash with a light detergent and air dry to protect the colors.